Frequently Asked Questions
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Q: What is the HUGO prostate massager made of?
A: The HUGO prostate massager is made from body-safe silicone and ABS materials, ensuring both comfort and safety during use.
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Q: How does the remote control for the HUGO work?
A: The HUGO comes with a wireless remote control that can activate the device from up to 12 meters away, allowing for hands-free operation and a variety of settings.
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Q: What are the dimensions and weight of the HUGO prostate massager?
A: The HUGO measures 104 x 107 x 41 mm (4.1 x 4.2 x 1.6 inches), with a diameter of 32.5 mm (1.28 inches) and weighs 116 g (4.1 oz).
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Q: How long does it take to charge the HUGO and how long does the battery last?
A: The HUGO charges in approximately 2 hours at 5.0 V and provides up to 2 hours of user time, with a standby time of up to 90 days.
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Q: Is the HUGO prostate massager waterproof?
A: Yes, the HUGO is designed with waterproof silicone, making it suitable for use in the shower or bath.
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Q: What kind of sensations can I expect from the HUGO?
A: The HUGO features two strong motors, one for prostate stimulation and another for perineum stimulation, providing intense sensations across six different vibration settings.
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Q: How do I clean and maintain the HUGO prostate massager?
A: To clean the HUGO, use warm water and mild soap or a dedicated toy cleaner. Ensure it is fully dried before storing in the satin pouch provided.
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Q: Is the HUGO suitable for beginners?
A: While the HUGO is designed for experienced users, beginners can also enjoy it by starting with lower vibration settings and gradually exploring its capabilities.
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Q: What is included in the HUGO package?
A: The package includes the HUGO prostate massager, a wireless remote controller, a USB charging cord, a satin storage pouch, a warranty registration card, a detailed instruction manual, and 2 AAA batteries for the remote.
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Q: Does the HUGO come with a warranty?
A: Yes, the HUGO prostate massager comes with a 1-year warranty and a 10-year guarantee from the manufacturer.
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