Frequently Asked Questions
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Q: What is the SVAKOM Alex Neo 2?
A: The SVAKOM Alex Neo 2 is an interactive, app-controlled thrusting masturbator designed for male pleasure, featuring Bluetooth connectivity for enhanced experiences.
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Q: How does the app control work?
A: The app allows users to control the device's functions and modes via Bluetooth, enabling a more personalized and interactive experience.
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Q: What are the key features of the SVAKOM Alex Neo 2?
A: Key features include 7 auto-thrusting modes, a unique adaptable sleeve for various sizes, more than 1 hour of playtime after a full charge, and an easy-to-clean twist & lock design.
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Q: Is the material safe for use?
A: Yes, the SVAKOM Alex Neo 2 is made from high-quality silicone, which is body-safe and easy to clean.
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Q: How do I charge the device?
A: The device comes with a charging cable and can be charged via a standard USB port; ensure it is fully charged for optimal performance.
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Q: Can I use the SVAKOM Alex Neo 2 with other devices?
A: Yes, the device can connect with interactive videos and webcam performers, allowing for a more immersive experience.
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Q: How do I clean the SVAKOM Alex Neo 2?
A: To clean the device, simply detach the sleeve and wash it with warm water and mild soap; allow it to dry completely before storage.
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Q: What is the battery life of the SVAKOM Alex Neo 2?
A: The device offers more than 1 hour of fun after a full charge, making it suitable for extended sessions.
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Q: Is the sleeve adjustable for different sizes?
A: Yes, the SVAKOM Alex Neo 2 features a unique adaptable sleeve that provides a perfect fit for various sizes.
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Q: What should I do if the device doesn’t connect to the app?
A: Ensure Bluetooth is enabled on your device, check for app updates, and refer to the user manual for troubleshooting steps if connection issues persist.
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