Frequently Asked Questions
-
Q: What devices is this A/C adapter compatible with?
A: This A/C adapter is compatible with all Vilain products as well as specific items from the Serendipity line, including models BL-38800, BL-70310, BL-45901, and BL-45900.
-
Q: Is this A/C adapter safe to use?
A: Yes, this A/C adapter is UL rated, ensuring it meets safety standards for electrical devices.
-
Q: What is the voltage range of the A/C adapter?
A: The A/C adapter operates on a voltage range of 110 to 240V, making it suitable for use in various countries.
-
Q: Does this product include a USB charging cable?
A: Yes, the A/C adapter comes with a USB charging cable for convenient charging of your Vilain products.
-
Q: Can I use this adapter in international outlets?
A: Yes, the adapter supports a voltage range of 110 to 240V, making it suitable for use in both U.S. and international outlets with the appropriate plug adapter.
-
Q: How do I care for this A/C adapter?
A: To care for the A/C adapter, avoid exposing it to moisture, ensure it is not subjected to physical stress, and store it in a cool, dry place when not in use.
-
Q: What should I do if the adapter is not working?
A: If the adapter is not working, check the connections and ensure it is plugged into a functioning outlet. If issues persist, consider contacting customer support for assistance.
-
Q: Is there a warranty on this A/C adapter?
A: Warranty details may vary by retailer; please check with the seller for specific warranty information regarding this A/C adapter.
-
Q: Can this adapter be used with non-Vilain products?
A: While this adapter is designed primarily for Vilain products, it may work with other devices that require a similar voltage and USB connection. Always check compatibility beforehand.
-
Q: What is included in the replacement set?
A: The replacement set includes an A/C adapter and a USB charging cable, specifically designed for use with Vilain products.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"name":"paypal","wallet_params":{"shopId":4276420642,"countryCode":"US","merchantName":"Personalcrave","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":false,"hasManagedSellingPlanState":null,"requiresBillingAgreement":false,"merchantId":null,"sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AfUEYT7nO4BwZQERn9Vym5TbHAG08ptiKa9gm8OARBYgoqiAJIjllRjeIMI4g294KAH1JdTnkzubt1fr\u0026intent=authorize"}}]" access-token="8c100b07f66b34b9e160377fb944edc0" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="4276420642" cart-id="a7f81c165879a917949b748fd086335a" enabled-flags="["2d75a54c"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>